Moving is stressful enough, and arriving at your new home without electricity, heat, water, or internet can make it even more overwhelming. If you’re wondering how to transfer utilities when moving, you’re not alone. At RA Movers, we’ve helped many families plan their moves so their homes are ready from day one. While we take care of your local move or long-distance move, you can focus on making sure every essential service is in place when you walk in the door.
Why Transferring Utilities Matters (and Why Start Early)
One of the most common moving mistakes we’ve seen is forgetting to arrange utility transfers in time. We’ve heard stories of families arriving at their new home to find there’s no water because the local water department wasn’t notified, or no heat because the electricity or gas account wasn’t transferred.
In Massachusetts, most utility providers recommend contacting them two to four weeks before your move. This extra time helps you manage scheduling delays, especially for services like internet or cable that may require a technician visit. Waiting until the last minute can mean long hold times, missed appointments, and an uncomfortable first night.
Understanding Your Utility Providers in Massachusetts
Here are the main utilities you’ll need to handle before your move:
- Electricity & Natural Gas – In Massachusetts, your provider will depend on your location. Major companies include Eversource, National Grid, and Unitil. Massachusetts is partially deregulated for electricity supply, so you may have the option to choose a competitive supplier while still getting delivery through your local utility company.
- Water & Sewer – These are typically managed by your city or town’s public works or water department. In some areas, you may have a private water district or cooperative.
- Internet & Cable – Popular providers across Massachusetts include Xfinity, Verizon Fios, RCN/Astound, and Spectrum, with coverage and speeds varying by region. Rural areas may rely on satellite or fixed wireless providers like Starlink or T-Mobile Home Internet.
- Trash & Recycling – Many Massachusetts towns offer curbside pickup through the public works department, while others require residents to hire a private hauler or bring waste to a transfer station.
Timeline for Transferring Utilities
From what we’ve seen, the following timeline works best for Massachusetts moves:
Four Weeks Before Your Move:
- Research the utility providers in your new city or town.
- Compare rates or plans if you’re switching electricity suppliers.
- Gather account numbers, addresses, and any required ID or proof of residence.
Two to Three Weeks Before Your Move:
- Contact each provider to schedule shut-off at your current home and connection at your new one.
- Confirm any fees, deposits, or requirements for final meter readings.
- If water service is town-managed, request the proper transfer or start/stop service forms from the local water department.
One Week Before Your Move:
- Double-check appointment dates for services that require an installation, like internet or cable.
- In colder months, make sure heating will be operational at your new address before move-in day.
Moving Day:
- Take final meter readings for electricity, gas, and water if possible.
- Confirm that services at your new home are live before the movers leave.
5 Step-by-Step Guide: How to Transfer Utilities When Moving
Step 1: Create a Utility Checklist
List each provider along with your account number, contact information, and notes about deposits or appointments.
Step 2: Contact Providers Early
Using online service portals can save time and give you confirmation in writing. Many Massachusetts utility companies allow you to schedule changes weeks in advance.
Step 3: Schedule Dates Carefully
Avoid disconnecting utilities too early. Schedule shut-off for the day after your move-out or leave services active a couple of days longer if needed.
Step 4: Confirm Final Bills and Deposits
Ask about deposit refunds or balance transfers. Some companies will mail refunds; others will credit your new account.
Step 5: Test Services Upon Arrival
Before settling in, make sure water is running, the electricity and heat work, and your internet connection is active.
Contact RA Movers
Knowing how to transfer utilities when moving can make the difference between a smooth first night and one spent scrambling for service.
At RA Movers, we don’t handle utility transfers directly, but we work closely with you to create a moving timeline that ensures power, water, heat, and internet are ready when you arrive. Whether you’re planning a local move within Massachusetts or heading out of state, we handle the heavy lifting while you focus on settling into your new home.
Ready to move with confidence? Contact RA Movers today for a free, no-obligation quote and let our experienced team help you make your transition stress-free.
Frequently Asked Questions
How far in advance should I contact utility providers when moving?
Contact your providers two to four weeks before your move. This gives you time to schedule any necessary technician visits for services like internet or cable so everything is ready on move-in day.
Who handles water and sewer service in Massachusetts?
Most Massachusetts towns and cities manage water and sewer service through their public works department, though some areas have private water districts. Check with your new town hall or municipal website for instructions.
Can I choose my electric supplier when I move?
Yes, in many parts of Massachusetts you can select a competitive electric supplier while keeping delivery through your local utility, such as Eversource or National Grid.
Do I need to set up trash and recycling separately?
Some Massachusetts towns automatically provide trash and recycling service, while others require you to sign up or hire a private company. Always check with your new municipality before moving in.
Will utility companies accept final meter readings on move-in day?
Many providers allow final meter readings on the day of your move, but scheduling them in advance helps ensure accurate billing and prevents disputes.
